Auto Glass FAQs

Below are frequently asked questions for auto glass services that we get from customers that might help you out!

Whats the difference between my windshield and the other glass in my car?

Your windshield is made of laminate glass  which cracks when impacted upon . This glass is made with a plastic interlayer known as PVB (Poly vital butyrol) this material is what holds the two layers of glass together and assists to keep occupants within the cabin of a vehicle and avoid ejection  in the case of a head on collision . The rest of the glass on a vehicle is known as tempered glass , this glass is known to shatter upon impact .  The reason they make this glass to shatter, is to assist in avoiding injury when the glass is impacted upon  to the occupants inside the cab of a vehicle in the case of  a side or rear collision . 

How does my windshield protect me?

The windshield in an American  automotive vehicle is a regulated safety device as the same priority level of that of the seat belt  , the FMVSS (Federal Motor Vehicle Safety Standards) states that the windshield needs to protect occupants by so many PSI with the bonding of automotive urethane around the complete perimeter of the windshield glass to support occupants coming toward it in the case of a collision . Also the windshield is one of the main contributors in the support of the front framing of the  A -pillars of an auto motive vehicle in the case of a roll over .   

I have a crack or a chip in my windshield, how important is it to fix?

It is extremely important to fix your windshield as soon as the outer or inner layers of glass have been compromised. Each chip or cracked now has downgraded the integrity of the glass and its position to protect occupants .   

What is OEM glass?

This term stands for Original Equipment Manufactured . The meaning to this term is that of an automotive maker or partner that had originally developed parts or concepts for the vehicle when it was first produced . It is important to take note that there is no difference in standards of a OEM holder or that of the aftermarket part maker they all have to meet federal motor vehicle safety standards to be installed  . This is just a clear contractual holding of a maker or partner that had the first opportunity to develop such parts .   

What is OEE glass?

This term stands for Original Equipment Equivalent . The meaning to this term is that of an automotive maker or partner that has the current licensing to develop such  parts for a vehicle when the OEM contract has expired . It is important to take note that there is no difference in standards of a OEM holder or that of the aftermarket part maker they all have to meet federal motor vehicle safety standards to be installed  . This is just a  contractual holding of a maker or partner that has the  opportunity  to license and develop such parts .  

What do I need to know to choose the right glass company?

To choose the right auto glass company is to first start with you local Corporation Commission and to assure good standings .  Second is to then look at the state in which it resides Better Bureau Rating and advise on any complaints that may have been filed and how they were resolved. Lastly word of mouth and review sites , ask people whom they may have had an experience with and who they recommend .

Whats the best warranty in the auto glass business?

One that gives you a lifetime warranty on workmanship and defects, also one that gives a 1 year warranty on possible stress cracking and lastly one in which gives free rock chip repairs for the first year of the new glass being installed.

Which is better mobile services or in shop services?

This decision lies in the hands of the beholder and the term of  convenience. Mobile auto glass trucks are just as equipped and prepared to service your vehicle as that of an in shop location . One  thing that does make a difference when choosing between the two is timing . Most mobile service is scheduled by time frame where most in shop scheduling is done on exact time appointment .